E-commerce has transformed how we shop. With just a few clicks, you can buy products from sellers worldwide. But what happens when an online purchase leads to an injury? The rise of e-commerce has introduced unique challenges in determining responsibility for defective products.
At Crosby & Crosby Law in Rockford, IL, we help clients with product liability cases. We guide them through the challenges, even in the online marketplace. Here’s what you need to know about product liability and product liability lawsuits in the age of e-commerce.
Consumer Protection – Understanding Product Liability
Product liability is the legal responsibility of a manufacturer, distributor, or seller for injuries caused by defective or dangerous products. Traditionally, it was easier to identify who was at fault. Product designers and the manufacturer made the product, the distributor shipped it, and the retailer sold it.
With e-commerce, this process is less straightforward. Many online platforms claim to be “marketplaces” rather than retailers. This claim can make it harder to hold them accountable when a product they facilitate causes harm.
Challenges of E-Commerce Product Liability
Online shopping has changed the rules of product liability. Here are some of the biggest challenges:
- Identifying the Responsible Party: Many e-commerce platforms, such as Amazon or eBay, act as intermediaries. They argue they are not liable because they don’t technically “sell” the products.
- Jurisdictional Issues: Products often come from international sellers, making it hard to enforce U.S. product safety standards.
- Transparency Problems: It’s not always clear where a product was made or whether it meets safety regulations.
Legal Precedents and Trends – Overdorf v. Amazon
Courts are beginning to adapt to these challenges. Recent cases have pushed online platforms toward greater accountability.
For example, in the case of Oberdorf v. Amazon.com, the court decided that Amazon could be responsible for injuries. These injuries were caused by a defective product sold on its site.
To summarize this important case, a lady named Heather Oberdorf bought a dog collar from a third-party seller on Amazon’s website. While walking her dog, the collar’s D-ring broke. The break caused the leash to recoil and hit Oberdorf in the face. The injury left her permanently blind in her left eye, and she sued Amazon for this injury.
The case raised an important question. Can Amazon be held responsible for injuries caused by products sold by third-party vendors on its platform? Initially, a lower court said no, arguing that Amazon wasn’t the actual seller of the product. However, an appeals court disagreed. This court said Amazon could potentially be considered a “seller” because of its significant role in the sales process.
This decision was seen as a shift from previous defective product claims and decisions. Earlier decisions had generally protected online marketplaces from liability for third-party products. This case, however, attracted considerable attention. It could potentially change how online marketplaces operate and their responsibilities towards consumers.
In Illinois, product liability laws focus on protecting consumers. If you have been hurt by a faulty or unreasonably dangerous product, you might have a valid claim. You can claim against the seller, distributor, or even the platform.
How To Protect Yourself When Shopping Online
Consumers can take steps to reduce their risks:
- Research Sellers: Buy from trusted sellers with verified reviews.
- Inspect Products: Check for visible defects before using an item.
- Understand Warranties: Review return policies and warranties for defective products.
- Document Evidence: Keep receipts, take photos of the product, and note any injuries.
If you’re injured by an online purchase, consult an attorney to explore your legal options.
Is E-Commerce Changing the Role of Lawyers?
Yes, e-commerce has made legal representation more critical than ever. When products come from multiple countries and platforms deny responsibility, pursuing a claim can be complicated.
At Crosby & Crosby Law, we have the experience to untangle these complexities. We understand Illinois laws and can help you pursue compensation from manufacturers, sellers, or platforms.
Crosby & Crosby Law: Your Partner in Product Liability Cases
At Crosby & Crosby Law in Rockford, IL, we handle product liability cases with professionalism and care. Whether you were injured by a defective tool, appliance, or toy purchased online, we can help.
Why choose us?
- Extensive knowledge of and experience with Illinois product liability laws
- A focus on client care and clear communication
- A commitment to fighting for the compensation you deserve
We serve clients across Winnebago County, providing skilled representation in personal injury and product liability cases.
Call Us Today for Help with Your Product Liability Claim
If you’ve been injured by a defective product purchased online, contact Crosby & Crosby Law today. We’ll guide you through the legal process and fight for your rights.
Call us at 815-367-6432 to schedule a consultation. Let us help you hold the right party accountable and secure the compensation you deserve.
